Shipping Policy

Processing Time

Orders are usually processed within 1–3 business days. Processing times may be longer during holidays, high-demand periods, or due to circumstances outside of our control.

Shipping Time

Most U.S. orders arrive within 7–12 business days after shipping.

Please note that delivery times are estimates only and are not guaranteed. Shipping delays may occur due to carrier delays, weather conditions, holidays, or other external factors.

Shipping Costs

We currently offer free U.S. shipping on all orders.

Order Tracking

Once your order has shipped, you will receive a tracking number by email so you can follow your order every step of the way.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order. We are not responsible for orders that are delayed, lost, or returned due to incorrect or incomplete shipping information provided at checkout.

Delays

Shipping times may vary due to high demand, carrier delays, or other external factors. We appreciate your patience and understanding.

Contact

If you have any questions about your order or shipping, please contact us at support@tryflexsole.com.